Refund & Return Policy

We Want You (and Your Cat) to Be Happy!

At Crazy Cat Lady Shop, your satisfaction is our top priority.
If something isn’t purr-fect with your order, we’re here to make it right.

30-Day Return Policy

You can request a return or exchange within 30 days of receiving your item.
To be eligible, your item must:

• Be unused and in the same condition you received it

• Be in its original packaging

• Have a receipt or proof of purchase

To start a return, email us at support@crazycatladyshop.com with your order number and reason for return.