Frequently Asked Questions

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Where do you ship from?

We work with trusted U.S.-based suppliers to make sure your order ships fast and safely. Most products are shipped directly from U.S. warehouses for quick delivery.

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How long will my order take to arrive?

Orders are typically processed within 1–2 business days and delivered within 5–10 business days across the U.S. You’ll receive tracking information as soon as your order ships.

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Can I track my order?

Absolutely! You can use our [Track Order] page to check your delivery status anytime. Just enter your order number and email to get real-time updates.

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What payment methods do you accept?

We accept all major payment methods including Visa, MasterCard, PayPal, Apple Pay, and Shopify Payments — all 100% secure.

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What is your return policy?

We offer a 30-day return policy. If you’re not completely satisfied, simply contact us at support@crazycatladyshop.com within 30 days of receiving your item. Returns must be unused and in original packaging